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For questions or reporting problems, please contact:

Technical support

When contacting Support Team, please specify:

  • Your name or e-mail address, so we can identify your account
  • What operating system you have (Windows 7, 8/8.1, 10, XP, Mac OS-X, Other)
  • What internet browser you use (Chrome, Firefox, Safari, Internet Explorer 9/10/11, Mobile)
  • The section of the software you were using when encountering the problem
  • Tracking number or any other relevant information
  • If possible, a "screenshot" of your browser in which the error is visible

Thank you for helping us improve the quality of our software and provide you with a better experience !