When contacting Support Team, please specify:
- Your name or e-mail address, so we can identify your account
- What operating system you have (Windows 7, 8/8.1, 10, XP, Mac OS-X, Other)
- What internet browser you use (Chrome, Firefox, Safari, Internet Explorer 9/10/11, Mobile)
- The section of the software you were using when encountering the problem
- Tracking number or any other relevant information
- If possible, a "screenshot" of your browser in which the error is visible
Thank you for helping us improve the quality of our software and provide you with a better experience !